Returns & Exchanges
At Happytail Puppies, we want you to love your fashion finds as much as we do, which is why we offer a 30-day window for all returns and exchanges. Please ensure items are in their original, unworn condition with all tags attached to qualify for a full refund.
Initiate Your Request
Log into our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack your items in their original packaging and attach the prepaid shipping label provided via email.
Ship It Back
Drop off your package at any authorized carrier location or schedule a pickup for your convenience.
Receive Your Refund
Once our warehouse inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing